Return & Exchange Policy

🧾 1. Return & Exchange Policy

Welcome to SheNeeds.store!
We want you to love your purchase. If for any reason you are not satisfied, you can request a return or exchange within 7 days of receiving your IPL Hair Remover.

Conditions for Return/Exchange:

  • Item must be unused, undamaged, and in its original packaging.

  • Only defective or incorrect items are eligible for return or exchange.

  • Customer must provide proof of purchase (order number or receipt).

Process:
Email us at helpsheneed@gmail.com with your order details and a brief reason for return.
Once approved, we’ll guide you through the return steps.
Refunds are issued within 5–7 business days after receiving the returned item.